Refund policy

Black Ledger Clearance is a digital product. After purchase you receive a download link for the Agency Terminal file. Because the product is delivered immediately and cannot be returned, all sales are final once the file has been downloaded.

We will refund you in full if:
- you were charged more than once for the same order, or
- the download link or file does not work and we cannot fix it within 3 business days of you contacting us, or
- you contact us within 14 days of purchase and have not downloaded the file.

How to ask for a refund
Use the Contact page on this site and include your order number and the email address you used at checkout. We reply within 2 business days. Approved refunds go back to your original payment method. Your bank may take 5 to 10 business days to show it.

Important
Black Ledger is educational content. It does not guarantee income, and not earning money is not grounds for a refund.

This policy does not limit any rights you have under the consumer laws where you live.